Metrico Wireless Expands the Scope of Device Performance Services
FREDERICK, MD – January 12, 2009 – Metrico Wireless has expanded its device performance services stemming from partnerships with additional wireless carriers. As a result of the increased partnerships, Metrico has further invested in field and lab test resources and equipment, benefitting both current and future Metrico clients.
Metrico Wireless Inc., a leading provider of performance measurement solutions for the wireless industry, uses its national lab testing facilities to conduct comprehensive tests of more than 100 different types of wireless devices each year. Devices also undergo field performance testing with scenarios designed to capture device performance from the consumer perspective in a live network setting. Metrico’s wireless manufacturer and carriers customers include key players such as AT&T, T-Mobile, Samsung and Research in Motion.
Metrico continuously sets new standards for wireless device testing. For instance, the company uses a unique testing approach that involves analyzing audio quality using a special, synthesized speech pattern representative of a multi-lingual environment. This audio pattern also mimics both male and female voice pitches.
In addition to voice quality testing, Metrico’s comprehensive testing program also analyzes key data quality metrics such as data throughput for various protocols that support numerous data and multimedia services. In the last year alone, Metrico has conducted more than 2,000 lab test scenarios for its customers analyzing services that range from video and mobile web-browsing to voice.
In its lab, Metrico also has an innovative way of testing a wireless device’s ability to isolate or cancel noise. This approach is valuable in testing the effectiveness of the noise cancellation circuitry of accessories such as Bluetooth headsets. Metrico’s accessory testing program helps carriers and manufacturers ensure that accessories don’t adversely affect the performance of their devices, which results in an increased number of calls to customer care and higher operational costs for wireless carriers as well as a negative experience for customers.
“An increasing number of manufacturers and service providers across the globe are turning to Metrico Wireless to objectively analyze the performance of their wireless devices,” said Dimitrios Topaltzas, founder and President of Metrico. “By ensuring that wireless devices meet customer expectations for speech quality, download speeds and other key features – before they become available to customers – we help wireless manufacturers and carriers not only improve customer satisfaction but also reduce costs.”
Metrico’s lab facility and base for field testing operations is located in Frederick, MD, with regional field engineers conducting testing in major US markets.
About Metrico Wireless
Metrico Wireless Inc. provides user-experience performance measurement solutions to the wireless industry. The company’s innovative processes and technologies enable it to effectively analyze voice quality, as well as call and data performance. Leading wireless carriers and handset makers – such as AT&T, Motorola, Nokia, Research in Motion and T-Mobile – rely on Metrico’s solutions to ensure that their handsets will meet and exceed consumers’ expectations.
