Metrico Introduces Nomad to Assess Performance of New Mobile Handsets Before Commercial Launch
Automated Call Performance Solution Enables Manufacturers and Wireless Service Providers to Cut Testing Costs by 75 Percent
FREDERICK, MD – April 1, 2009 – Metrico Wireless Inc., a leading provider of performance measurement solutions for the wireless industry, today introduced Nomad, an automated call performance solution that cost-effectively and efficiently field tests new mobile handsets before they are commercially launched. Metrico’s Nomad is an innovative solution that can place and answer calls automatically from handsets and offers accurate measurements of call and network access success rates. The objective performance results enable service providers, manufacturers and chipset suppliers to improve customer satisfaction and reduce costs by ensuring that the products work properly prior to widespread consumer launches.
“Global launches of high-profile new devices, often as exclusive arrangements with carriers, make it more important than ever before to know exactly how the device is going to perform before it’s in the hands of millions of new customers,” said Jeff Horner, Vice President of product solutions at Metrico. “Nomad provides the mobile community with a better way to ensure a smooth, successful debut of a new product by easily and proactively looking at how it will perform in the real world before it is available to the public.”
Historically, handset field tests have been conducted by teams of engineers who spend countless hours manually dialing and redialing. However, these tests are costly, time consuming and unreliable. More importantly, the results are often not statistically valid because that would require placing thousands of calls – a process that is not practical unless there is an automated system.
Nomad solves this problem by automating the process of testing and analyzing call performance, potentially reducing field testing costs by upwards of 75 percent. Nomad works in conjunction with a Metrico call server that answers all mobile originated and mobile terminated calls to the device, which then automatically produces a summary report detailing the call completion rate.
Nomad can test any Bluetooth-enabled device on any carrier’s network. Testing can be done in a lab or in the field, including areas on the edge of a network or where devices may have to switch between 2G and 3G networks.
“There is tremendous pressure to get new devices in the market today and the debut sets the tone for how the product is perceived through its entire lifecycle,” Horner added. “Investment in an automated real-world testing solution like Nomad can pay massive dividends in just a few months of use.”
Nomad is now commercially available. For more information, visit www.metricowireless.com/solutions/nomad.php
Media Contact:
Brad Wills
Wills & Associates
301-767-1919 / bwills@wills-pr.com
About Metrico Wireless
Metrico Wireless Inc. provides user-experience performance measurement solutions to the wireless industry. The company’s innovative processes and technologies enable it to effectively analyze voice quality, as well as call and data performance. Leading wireless carriers and handset makers – such as AT&T, Motorola, Nokia, Research in Motion and T-Mobile – rely on Metrico’s solutions to ensure that their handsets will meet and exceed consumers’ expectations.
