Acoustic Verification System
One in seven mobile phones are returned within the first year of purchase by subscribers as faulty.* Each returned device can cost a wireless network up to $100. Both forward and reverse logistics are challenged with identifying problem devices and applying the minimal cost remedy. If the number of instances that a device touches the forward/reverse logistics organization is minimized, then costs will decrease. The faster a problem device is identified and removed from circulation the better.
In addition, 63% of returned devices have no fault found.* If "no fault found" devices could be caught before they enter the return cycle, return costs would be reduced by millions of dollars each year.
Metrico’s fully integrated Acoustic Verification System (AVS) enables verification of voice quality performance for a wireless handset through acoustic testing. It identifies defects due to speaker, microphone, or base-band DSP. In addition, AVS identifies defects due to improper voice parameter settings flashed onto handsets at the point of manufacture.
AVS eliminates the need to send devices to an acoustic lab. Furthermore, because it can be easily used by anyone, including retail employees and warehouse workers, AVS can help you to catch “no fault found” devices earlier. Save your company millions of dollars by discovering faulty and "no fault found" devices earlier.
AVS Features
- Enables accurate tests of acoustic quality without having to send device to acoustic lab
- Tests can be conducted in just minutes [5 minutes live network, 1 minute simulated network]
- Easy-to-use acoustic mounting for unskilled workers
- Fully integrated system
- Customizable pass/fail thresholds
- Enterprise enabled
*WDSGlobal No Fault Found White Paper
